Privacy Policy

At LIKI Systems ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (likisystems.com) or engage with our services.

1. Information We Collect

We collect information to provide better services to our clients, including architects, builders, and homeowners. The types of information we collect include:

• Personal Identification Information: Name, email address, phone number, company name, and job title provided via our "Trade Inquiry" or "Contact Us" forms.
• Project Details: Project location, architectural drawings (CAD/BIM), and specifications uploaded through our forms.
• Technical Data: IP address, browser type, and usage data collected automatically via cookies to improve website performance.

2. How We Use Your Information

We use the collected data for specific business purposes:

• To process and respond to your quote requests and technical inquiries.
• To verify professional credentials for access to our CAD/BIM library.
• To manage warranty claims and provide after-sales support.
• To improve our website functionality and user experience.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our business partners for the purposes outlined above. We may also share information with:

• Service Providers: Trusted third parties who assist us in operating our website or conducting our business (e.g., logistics partners for shipping), so long as those parties agree to keep this information confidential.
• Legal Compliance: When required to comply with the law or protect our rights.

4. Cookies and Tracking

Our website uses "cookies" to enhance the user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site (such as the Professional Portal) may not function properly without cookies.

5. Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our site.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your data. To exercise these rights, please contact us at the email below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

LIKI Systems
Email: [email protected]